We purchased a defective incubator and I am so heartbroken about it.
Two days ago I shared my excitement around the two incubation processes happening on the farm and how the conversations around these processes with Ember have evolved.
Two nights ago our incubator started losing temp rapidly.
We googled what could be happening and reread the manual and finally emailed the manufacturer outlining the issue and expressing our concern for our 43 chicken eggs.
Then, after many pressed buttons and resets, the temp leveled out and we seemed to be back on track.
We were nervous, for sure, but back on track.
Yesterday morning we received an email from the manufacturer stating that the incubator must be defective and that they would issue a refund.
This didn’t help with the nerves, but the temp was still where is should be, at least.
But then, last night, on day nine of incubation, the temp plummeted again and wouldn’t go back up no matter what we did.
So, this morning, after a sad, short, and forced conversation, we surrendered to the fact that, after hours and hours of way-too-low temps, we’d lost all those itty bitty almost chicks.
I am so heartbroken. . . so mad and so sad and so disappointed.
And so I’m beating myself up about not doing more research about the incubator we purchased before purchasing it. . .about not being more diligent about checking reviews and reading threads about challenges and issues. . .about the weight and responsibility of it all.